Responsibilities • Participates in IT functions like requirements analysis, testing and implementing application systems. • Assist in preparing technical and procedural documentation. • Assist with detailed flowcharts to show processing logic for simple application programs. • Participate in contributing solutions for system operations Degree Requirement Degree or equivalent experience desired Skill Descriptors Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Level Basic Understanding: • Explains the key concepts, techniques and steps involved in the business analysis process. • Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business. • Outlines the scope of the business analysis process. • Understands the purpose of each business analysis technique and their specific needs. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding: • Names specific tools or techniques that can be used to support the analytical thinking process. • Describes specific software applications or products used for business analytics. • Gives examples of how analytical thinking has been used to resolve problems. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Basic Understanding: • Provides examples of the characteristics of effective business relationships. • Identifies key business relationships in own organization. • Describes the nature of a productive business relationship. • Explains the benefits of building business partnerships. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Basic Understanding: • Cites examples of functional and non-functional requirements. • Describes basic concepts and major activities associated with requirements analysis. • Explains the life cycle context and scope of requirements analysis. • Explains the structure and components of effective requirements analysis documents.